Capability 14 / fourteen
Defects Management
The list gets closed out, not handed over.

What it means
Every job produces a list. What separates contractors is whether it shrinks after practical completion or quietly becomes the client's problem.
Items are tracked with a date and a responsible trade, and the list is closed out rather than left to expire with the defects liability period.
What it covers
- 01Defect identification at completion
- 02Tracked items with dates and ownership
- 03Rectification through the liability period
- 04Formal close-out